1. What is Park Life?

Park Life is a family run premium dog treat brand committed to the health and wellness of our furry friends. Our treats are made with only the highest quality, all-natural ingredients.

 

2. What ingredients do you use in your treats?

All Park Life treats are made with natural, wholesome ingredients sourced from trusted suppliers. We avoid artificial preservatives, colours, and flavours. The specific ingredients for each product can be found on its packaging and our website's product page.

 

3. Are Park Life treats grain-free?

Yes, our treats are grain-free. We believe in providing the best for our canine friends, and our recipes are designed to be easily digestible and free from common allergens.

 

4. 4. Where are Park Life treats made?

Park Life treats are proudly made in Northern Ireland, ensuring quality and safety standards are met at every step of the production process.

 

5. 5. How do I store the treats?

Store our treats in a cool, dry place away from direct sunlight. Once opened, make sure to reseal the package to maintain freshness.

 

6. How long do the treats last after opening?

We recommend consuming our treats within 4-6 weeks after opening to ensure your dog enjoys them at their freshest.

 

7. Can I give Park Life treats to my puppy?

While our treats are made with all-natural ingredients, always consult with your veterinarian before introducing any new food to your puppy's diet.

 

8. Are there any treats specifically for dogs with allergies?

Yes, many of our treats are formulated to be hypoallergenic. However, always check the ingredients list if your dog has specific allergies, and consult with your vet.

 

9. Are Park Life treats suitable for senior dogs?

Absolutely! Our treats are formulated with all-natural ingredients that are gentle on a senior dog's digestive system. We also offer specific treats designed with the unique needs of older dogs in mind, including softer textures and ingredients beneficial for joint health. However, as with all changes to a senior dog's diet, we recommend consulting with your veterinarian before introducing our treats to ensure they are the best fit for your elderly companion.

 

10. Does Park Life offer treats with calming benefits for dogs?

Yes, we do! Park Life has a Chill-Bix range of calming treats formulated with natural ingredients known for their soothing properties, such as chamomile and honey. These treats are designed to help dogs relax during stressful situations like thunderstorms, vet visits, or travelling. It's important to note, however, that results can vary from dog to dog. If your pet has extreme anxiety or behavioural issues, we recommend consulting with your veterinarian for additional solutions.

 

11. How often can I give my dog Park Life treats?

While our treats are healthy, they should be given as a treat and not a meal replacement. For specific recommendations on treat frequency, refer to the packaging or consult with your veterinarian.

 

12. Can I buy Park Life treats in stores?

Yes, Park Life treats are available at select stores nationwide. You can also purchase them directly from our website.

 

13. What if my dog doesn't like the treats?

Customer satisfaction is paramount to us. If your dog doesn't love our treats, please reach out to our customer service team, and we'll be happy to assist you.

 

14. How can I contact Park Life for more questions or feedback? You can reach out to us via the "Contact Us" page on our website or drop us an email at [info@parklife.dog]. We always love hearing from our customers!

 

15. I'm interested in becoming a stockist for Park Life treats. How can I get started?

We're thrilled to hear of your interest in carrying Park Life treats in your store! To begin the process, please visit our "Become a Stockist" page on our website or contact our wholesale department directly at [wholesale@email.com]. We'll provide you with all the necessary details, terms, and conditions. We value our partnership with stockists and strive to ensure a seamless collaboration.

 

 

 

 

Orders and Delivery

 

16. How can I place an order for Park Life treats?

You can easily place an order through our website by selecting your desired products and proceeding to the checkout. If you encounter any issues, our customer service team is here to assist you.

 

17. What payment methods do you accept?

We accept all major credit cards, including Visa, MasterCard, and American Express. Additionally, we offer secure payment options like PayPal and Apple Pay for your convenience.

 

18. How long does delivery take?

Typically, standard delivery takes 5-7 business days. However, we also offer expedited shipping options at an additional cost for those who need their treats sooner. Please allow for extra delay's due to the brand being featured on Dragons Den.

 

19. Can I track my order?

Yes! Once your order has been shipped, you'll receive a confirmation email with a tracking number. You can use this number to monitor your order's delivery status.

 

20. Do you offer international shipping?

Currently, we ship only within Ireland and the UK. We're continually expanding our services, so stay tuned for updates on international shipping. If you’re looking to order from other countries in europe please contact us directly.

 

21. What if my order arrives damaged or there's a mistake with my order?

We apologise for any inconvenience caused. If there's an issue with your order, please contact our customer service team immediately, and we'll do our best to resolve the situation promptly.

 

22. Can I modify or cancel my order after it's been placed?

If you need to modify or cancel your order, please contact us as soon as possible. While we can't guarantee changes after an order is finalised, we'll do our best to accommodate your request if the order hasn't been shipped yet.

 

23. Do you offer a subscription service for regular deliveries?

Yes, we offer a subscription service that allows you to receive your favourite Park Life treats regularly without the need to reorder. Subscribers can enjoy discounts and exclusive promotions. You can find more details on our website.

 

24. Is there a minimum order value for delivery?

No, there's no minimum order value, but orders above a certain value might qualify for free shipping. Check our website for ongoing promotions and details.

 

25. What if I'm not home when my delivery arrives?

Most of our deliveries are made through carriers that offer re-delivery or drop-off at a nearby location if you're not home. Additionally, you can leave specific delivery instructions when placing your order if you have preferences.